Terms & Conditions

Last Updated: November 15, 2025

These Terms and Conditions (“Terms”) govern your use of the SwagHQ website (the “Site”) and all services offered by SwagHQ (the “Service”). The Service enables customers—including businesses, organizations, schools, and other groups—to design and purchase custom merchandise bearing logos and designs that appropriately represent their brand or affiliation.

By accessing or using the Site or Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all Terms, you may not access or use the Site or Service.

SwagHQ reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the Site indicates acceptance of any changes.

SwagHQ may immediately terminate your account or access to the Service in the event of any breach of these Terms.

By using the Site, you represent that you are at least the age of majority in your jurisdiction.

You agree not to:

SwagHQ reserves the right to refuse service to anyone at any time.

We may limit sales of products or services to any person, geographic region, or jurisdiction at our discretion.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or access to the Service without written permission from SwagHQ.

Except for credit card data (which is always encrypted), content transmitted through the Site may be transferred unencrypted across networks.

Although SwagHQ aims to keep all information accurate and current, the Site may contain historical or outdated information.

SwagHQ does not warrant the accuracy, completeness, or reliability of any content on the Site.

Reliance on the material is at your own risk.

We have no obligation to update any information except where required by law.

SwagHQ may change product or service pricing at any time without notice.

We may modify or discontinue any part of the Service at any time without liability.

If you cancel an order with custom embroidery, you agree to pay applicable setup charges. The corresponding embroidery file will be provided to you.

Some products or services may be available exclusively online; others may require consultation.

We reserve the right to:

Colors displayed on screens may not represent actual colors. You may request a physical sample before ordering.

You are responsible for ensuring that all artwork, logos, and customization details are accurate before approving production. Decorated items cannot be returned unless defective or incorrectly decorated.

You agree to provide accurate, complete, and current purchase and account information for all orders.

SwagHQ may:

We will attempt to notify you via the contact information provided.

SwagHQ may provide access to third-party tools “as is” and without warranty. Use of optional tools is at your own risk and subject to each provider’s own Terms.

Links to third-party sites may appear on the Site. SwagHQ is not responsible for examining or evaluating third-party content, nor for any harm or damages resulting from third-party sites or products.

Review third-party policies before engaging in any transaction.

Unless otherwise stated, all content—including text, graphics, images, designs, logos, and icons—is owned or licensed by SwagHQ.

You agree not to create products that:

We reserve the right to reject or remove inappropriate content.

Products created through the Site may not be resold commercially without written permission from SwagHQ.

Personal information submitted to the Site is governed by the SwagHQ Privacy Policy.

You agree not to use the Site for purposes that:

Violation may result in immediate termination of access.

SwagHQ does not guarantee that the Service will be:

All products and services are provided “as is” and “as available” without warranties of any kind.

SwagHQ, including its directors, employees, partners, and suppliers, shall not be liable for any:

Some jurisdictions do not allow certain limits, so these limitations may not apply to you.

You agree to indemnify and hold SwagHQ and its partners, officers, employees, contractors, and affiliates harmless from any claims or liabilities arising from:

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain in effect.

You may terminate your account at any time by stopping use of the Site and notifying us.

SwagHQ may terminate your account immediately, without notice, if we suspect you have violated these Terms. You are responsible for any outstanding payments up to the termination date.

These Terms constitute the entire agreement between you and SwagHQ, replacing any prior agreements or communications.

These Terms are governed by the laws of [Insert State/Country where SwagHQ operates], without regard to conflict-of-law principles.

For questions regarding these Terms, contact:
📧 [email protected]
📍 1074 South Batesville Road, Greer, SC, 29650, United States