Privacy Policy
Overview of Our Privacy Practices
Last Updated: November 15, 2025
SwagHQ (“we”, “us”, “our”) values your privacy and
is committed to protecting the personal information you share with us. This Privacy Policy explains how
we collect, use, disclose, and safeguard the information provided to us—both online and offline—and
helps you make informed decisions about using our products and services.
By accessing or using SwagHQ at www.swaghq.com, you agree to the practices described in this Privacy
Policy and our Terms & Conditions. By accepting this Privacy Policy, you consent to our collection,
storage, use, and disclosure of your information as described here.
Information
We Collect
We may collect information from you directly,
automatically from your use of our Site, or from third parties. We may combine information from these
various sources.
1.
Information You Provide
Depending on how you use the Site, you may provide
us with information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Company or organization information
- Credit or debit card details (processed via secure third-party payment processors)
- Customization requests and customer support communications
This information may be required to create an
account, request services, or place an order through SwagHQ.
2. Content
You Upload
As part of using SwagHQ’s customization services,
you may upload Content such as:
Logos
- Artwork
- Branding assets
- Names or custom text
Content you upload may become visible to other
site users when used within design tools or preview interfaces.
3. Log &
Technical Information
Our servers automatically collect information sent
by your browser or device, including:
- IP address
- Browser type and version
- Device details
- Referring website
- Pages viewed on our Site
- Date and time of access
- Authentication tokens
This information helps operate, secure, and
improve our Site.
Why We
Collect Your Information
SwagHQ may use your information (including
Personal Information and uploaded Content) for the following purposes:
1. To Provide
and Improve Our Services
We use your information to:
- Process and fulfill orders
- Customize and produce your merchandise
- Communicate about your orders or account
- Respond to customer service requests
- Provide updates about your designs or uploads
- Improve our Site and services
- Send information we believe may interest you
- Request feedback
- Offer account and technical support
2. Marketing
& Advertising
We may use your information to:
- Deliver personalized marketing communications
- Provide special offers and promotional messages
- Customize content and product recommendations
- Display ads on our site or third-party platforms (e.g., Google Ads, Facebook Ads)
- Conduct marketing research
You may opt out of marketing communications at any
time.
3. Customer
Research & Analytics
We may analyze:
- How users interact with our Site
- How marketing content performs
- Purchase trends and user behaviors
- This helps improve products, services, and user experience.
4. Additional
Uses
We may also use your information to:
- Protect the rights, property, or safety of SwagHQ, our customers, and the public
- Resolve disputes, collect fees, or troubleshoot issues
- Prevent fraud and enhance security
- Enforce our Terms & Conditions
- Verify identity and maintain account integrity
- Respond to legal obligations such as subpoenas, warrants, or regulatory requests
Registration
Information
To enable full access to the Site, we may require
registration information.
We use third-party payment processors to bill you,
and we provide them only the necessary billing information.
SwagHQ does not sell registration information to
anyone.
You can opt out of newsletters or promotional emails at any time, but we may still send:
You can opt out of newsletters or promotional emails at any time, but we may still send:
- Order confirmations
- Shipping updates
- Account-related notices
- Service or system notifications
Order
Information
We use your order details to:
- Complete and process your purchases
- Customize your products
- Coordinate with subcontractors or fulfillment partners
We may also use aggregate order information to
improve our offerings.
Where legally required, we may review, flag,
modify, or remove order information (e.g., illegal content or trademark violations).
Log
Information
We use automatically collected log data to:
- Operate the Site
- Improve services
- Maintain security
- Identify technical issues
- Perform statistical analysis
Age
Restrictions
SwagHQ is not intended for children under 18.
We do not knowingly collect personal information
from anyone under 18.
If you believe such information has been
collected, please contact us immediately so we can remove it.
Third-Party
Sharing
We share your personal information only with:
- Payment processors
- Shipping carriers
- Print & production partners
- Analytics providers
- Marketing platforms
- Customer service tools
All third parties are contractually obligated to
keep your data confidential and use it only for service-related purposes.
We may also share your information:
- To comply with law or legal processes
- To protect SwagHQ’s rights, property, or safety
- To prevent fraud or abuse
- With a new owner in the event of a company sale or restructuring
Security
SwagHQ uses industry-standard security measures to
protect your information, including:
- Encryption during transmission
- Secure servers
- Limited internal access
- Administrative, physical, and technical safeguards
While we strive to protect your data, no method of
transmission over the Internet is 100% secure. You share information at your own risk.
Your Password
You are responsible for maintaining the
confidentiality of your password and account information.
To protect your account:
- Choose a strong password
- Do not share login details
- Notify us immediately if you suspect unauthorized access
- Beware of emails requesting your login credentials
If you receive a suspicious email, report it to [email protected]
SwagHQ team members may access your account only
for technical or quality assurance purposes.
Data
Retention
We retain your information for as long as
necessary to:
- Provide services
- Fulfill orders
- Maintain accurate billing and records
- Communicate about your account
- Meet legal and regulatory requirements
- Enforce our Terms & Conditions
We may retain anonymized or archived data as
permitted by law.
Your Choices
& Controls
You may:
- Access and update your account information
- Change your password
- Modify privacy preferences
- Request account deletion
- Opt out of marketing emails
To delete your account or request data removal,
contact: 📧 [email protected]
Cookies &
Tracking Technologies
SwagHQ uses cookies to:
- Remember your preferences
- Keep you logged in
- Track orders
- Improve site performance
- Analyze traffic
- Customize your shopping experience
You may disable cookies in your browser settings,
but doing so may limit functionality on the Site.
External
Links
Our Site may contain links to third-party websites
or services. SwagHQ is not responsible for:
- Their content
- Their policies
- Their privacy practices
We encourage you to review the privacy statements
of any third-party sites you visit.
Contact Us
For questions about this Privacy Policy or your
data, contact:
📧 [email protected]
📍 1074 South Batesville Road, Greer, SC, 29650, United States
📍 1074 South Batesville Road, Greer, SC, 29650, United States